Painpoint
Manual handling of customer queries and digital marketing campaigns is time-consuming, error-prone, and lacks automation for analytics.
Solution
AI-driven robotic framework automates customer interactions, query resolution, campaign management, and performance reporting.
AI Component
Natural Language Processing (NLP) for chatbot responses, sentiment analysis, recommendation engines for marketing, automated analytics dashboards.
Technical Approach
Chatbot & automation scripts → AI-based response selection → Marketing content recommendation → Dashboard analytics → Feedback & training module.
Input Screens
Customer Query Input
Campaign Creation
Response Template Editor
Sentiment Analyzer
Marketing Recommendations
Training Module
Reports / Dashboards
Effort & Budget Justification
| Phase | Hours | Rate (INR/hr) | Subtotal (INR) |
|---|
| Analysis | 40 | 500 | 20,000 |
| Design | 60 | 500 | 30,000 |
| Coding / Development | 160 | 500 | 80,000 |
| Code Review / Testing | 70 | 500 | 35,000 |
| Deployment / Integration | 20 | 500 | 10,000 |
| Training | 50 | 500 | 25,000 |
| Total | 400 | - | 200,000 |
|---|
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